пинко Что нужно знать перед покупкой
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them.
The player from Germany is highly dissatisfied with the overall casino experience. The player managed to resolve the issue with the casino.
The player from Quebec had requested a withdrawal prior to submitting his complaint. Unfortunately, his winnings hadn't been received at that time. After communicating with the Complaints Team, the player confirmed that the casino had made the first payment and he had planned to continue withdrawing.
The player's deposit did not arrive into his casino account for unknown reason. The complaint was closed as the player received her deposit, even thou after that she closed her account.
The complaint was rejected because the player didn't respond to our messages and questions. The player later informed us that the withdrawal was processed, therefore we marked the complaint as resolved.
Безопасные транзакции: использует шифрование для обеспечения безопасных транзакций.
The player from Germany deposited 20 Euros into their casino account on Friday, but the amount has not been credited to their gaming account. The player later confirmed that the issue was resolved.
The player from Germany had his withdrawal cancelled without further explanation. Player’s complaint has been resolved successfully.
Может ли БК порезать ставки? Да, если заподозрит вас в нечестной игре.
The game itself is fun and the RTP is okay. However, the payout is a struggle. Completely unnecessary data and documents are requested, the support only sends bot answers. Although the necessary data has been submitted, these are repeatedly rejected. Delay strategy at its finest.
С усиленной верификацией дела обстоят сложнее. После регистрации ее обычно не инициализируют – усиленную верификацию применяют только к тем игрокам, которых заподозрили в нечестной игре (вилки, договорняки, использование сторонних программ). В этом случае ваш аккаунт заморозят, спустя чего с вами свяжется служба безопасности – стоит склифосовский созвониться с ними по видеосвязи и ответить в любой момент ряд вопросов, обычно задают вопросы, связанные со ставками, которые вы совершали.
The player from Switzerland made a deposit, but it wasn't credited to his casino account. The issue was successfully resolved.
Как мы раньше говорили процедуру дополнительной верификации запускают для тех, кого заподозрили в нечестной игре; если игрок попал в базу сомнительных клиентов (конторы этой базой между собой делятся), ему дополнительная верификация может «прилететь» сразу через регистрации.
The player from Germany is experiencing difficulties withdrawing their funds due to перейти на сайт limited availability of payment methods. Player’s complaint has been resolved successfully.